China ¡¤ aoluosen Valve Co., Ltd. is unyielding to the pressure of price in terms of product quality. Although the market competition is fierce, it will not reduce the product quality. Product quality is guaranteed by Three Guarantees (repair, replacement and return) for one year. If there are problems in product quality within one year, spare parts will be provided free of charge. After one year, the cost will be charged as appropriate. China aoluosen Valve Co., Ltd. will provide lifetime warranty and accessories. If we are not able to deal with the quality problems, we will return them within one year.
After sales service department will collect feedback from customers on a regular basis.
Based on good faith, with "commitment is the driving force, service is fundamental" as the enterprise tenet, in order to ensure that users can rest assured and use the company's products normally, the following detailed rules are formulated as the company's after-sales service commitment:
1¡¢ The company's products are up to strict enterprise standards and national standards of CSGO¾º²Â Department.
2¡¢ After receiving the order notice, the company will deliver the goods in strict accordance with the relevant provisions of the contract to ensure that the products are in good condition and delivered at the required time and place.
3¡¢ During the warranty period, if the product is damaged or abnormal due to quality problems, the company is responsible for free repair or replacement, and provides relevant maintenance knowledge; if the product is damaged or abnormal due to improper use or out of warranty period, the company provides lifelong maintenance service for the product. If the user needs, the company provides free consultation and on-site guidance for installation and debugging.
4¡¢ Users in the use of the company's products in the process of problems or information, please timely feedback to the company, so that the company can deal with timely improvement and improvement. The company provides high quality after-sales service, the customer's questions must be answered or solved within 6 hours.